Changing Space Allocation

The primary account holder can change how much storage space is allocated to any computer. When the primary account holder registers for Secure Backup and Share, all the storage space is allocated to the primary account holder. Therefore, before any Secondary users can be added, the space allocated to the primary account holder must be reduced to allow space for Secondary users. Space is allocated in 1 GB increments, and it cannot exceed the plan allotment.

To change storage space allocated to a computer:

Log in to your Comcast Vault site. For more information, see Accessing Comcast Vault Using a Web Browser.
Click Account, then log in again. For more information, see Accessing Manage My User Accounts.
Click the Users and Settings tab. The Manage My User Accounts page appears.
Figure 1. Manage My User Accounts Page
In the Backed up Computer Settings section, click Show All Computers. The Backed up Computer Settings section shows information about all the computers associated with your Secure Backup and Share account.
Figure 2. Backed up Computer Settings Section
In the Backed up Computer Settings section, find the computer you want to change space allocation for, then click Edit. The Edit Backup Settings page appears.
Figure 3. Edit Backup Settings Page
Select Change backup settings.
In the Allocate Space field, enter the amount of storage space to grant to this computer, then click Save.