Why are green check marks or other symbols appearing on my file and folder icons?

This lets you know that your files are successfully being backed up.

The green check mark means the file is currently backed up on our servers.

The yellow circle with an up-arrow means that the file that has been previously backed up, but has been changed or modified and will be backed up again when the next backup runs.

The red exclamation point means the file is not backed up on our servers but will be when the next backup runs.

Note: Files you have not selected for a backup will not show any icon.

Note: If you recently replaced your machine, your files need to be synchronized with your previous backups. Your files should have a red exclamation points on them until you complete a full backup with the new machine.

For more information see: How do I add or remove the Comcast upload status icons appearing on my data files?

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