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Article Reference ID: 569
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Deleting a Computer

A primary account holder can delete a computer from the Comcast Vault site.

Attention: Deleting a computer also permanently and immediately deletes files backed up from it to the Comcast Vault. Files on the deleted computer are longer backed up, nor can they be restored.

To delete a computer:

  1. Log in to your Comcast Vault site. For more information, see Accessing Comcast Vault Using a Web Browser.
  2. Click Account, then log in again. For more information, see Accessing Manage My User Accounts.
  3. Click the Users and Settings tab The Manage My User Accounts page appears.
    Figure 1. Manage My User Accounts Page
    Manage My User Accounts Tab, Show All Computers
  4. In the Backed up Computer Settings section, click Show All Computers. The Backed up Computer Settings section shows information about all the computers associated with your Secure Backup and Share account.
    Figure 2. Backed up Computer Settings Section
    Backed Up Computer Settings Section
  5. In the Backed up Computer Settings section, find the computer you want to delete, then click Edit. The Edit Backup Settings page appears.
    Figure 3. Edit Backup Settings Page
    Edit Backup Settings Page, Delete Computer
  6. Select Delete computer, then click Save. A message page appears.
  7. Click OK to confirm that you want to delete the computer.