Suspending a Computer

A primary account holder can suspend a Secondary user's computer. Suspending the computer prevents the computer from backing up or restoring any files. You can later resume backing up and restoring files. For more information, see Activating a Suspended Computer.

To suspend a computer:

Log in to your Comcast Vault site. For more information, see Accessing Comcast Vault Using a Web Browser.
Click Account, then log in again. For more information, see Accessing Manage My User Accounts.
Click the Users and Settings tab. The Manage My User Accounts page appears.
Figure 1. Manage My User Accounts Page
In the Backed up Computer Settings section, click Show All Computers. The Backed up Computer Settings section shows information about all the computers associated with your Secure Backup and Share account.
Figure 2. Backed up Computer Settings Section
In the Backed up Computer Settings section, find the computer you want to suspend, then click Edit. The Edit Backup Settings page appears.
Figure 3. Edit Backup Settings Page
Select Suspend Computer, then click Save. A message page appears.
Click OK to confirm that you want to suspend the computer.

Parent topic: Managing My User Accounts